Politique d’expédition

SHIPPING POLICY

Last updated: August 14, 2026

WHERE WE SHIP

BESY currently ships this personalized product to addresses in the United States.

PROCESSING AND DELIVERY ESTIMATES

Each item is personalized and made to order. Estimated timing for U.S. orders is:

Production and processing: 2 to 5 business days
Carrier transit after dispatch: 2 to 5 business days
Estimated total delivery time: 5 to 10 business days

Business days exclude weekends and public holidays. Delivery estimates are not guarantees and may be affected by peak periods, weather, carrier delays, address verification, or other events outside our reasonable control.

SHIPPING COST

Shipping charges are displayed at checkout before payment. Standard shipping for the first item is currently USD $6.95. Additional-item charges, taxes, or other amounts, when applicable, are shown during checkout.

TRACKING

When an order is dispatched, tracking information is sent to the email address used for the order. Tracking may take 24 to 48 hours to begin updating.

ADDRESS ACCURACY

Customers are responsible for providing a complete and accurate delivery address, including apartment or unit numbers. Contact besy@gmail.com immediately if an address needs to be corrected. Address changes are not guaranteed, and an address cannot be changed after dispatch.

If a package is returned or misdelivered because of an incorrect or incomplete customer-provided address, the customer may be responsible for reshipping or replacement costs.

DELIVERY ISSUES

If tracking stops updating, please allow up to 5 business days for a new scan. If there is still no movement, contact us promptly. Claims concerning U.S. packages with no tracking movement should be submitted within 30 days of dispatch.

For shipping assistance, email besy@gmail.com and include your order number.